Information Technology Group
Upcoming modifications of the UT Austin “@mail” service (UMBS)
Friday, 10 February 2012
The following email is being circulated to the Engineering Dean's Staff and research units regarding upcoming email system changes.
Subject: Upcoming modifications of the UT Austin “@mail” service (UMBS)
Over the next 3 months, UT’s legacy email system, “University Mailbox Service” (UMBS) will be retired. Don’t worry. Your email addresses will not change.
You may receive emails or hear from colleagues about the UMBS retirement. No action is needed for most of the department since almost everyone is using a different, better system called Austin Exchange Messaging Service (AEMS). The AEMS system will not change.
A few people may need to take specific actions in coordination with your IT staff. Please wait for contact from your IT staff before making any changes to your email.
As always, be very wary of fake emails (phishing) that want you to supply your username, password and other information. They are trying to hijack your email account to send their own spam. Deleting these emails is the best option. If you see one that you are especially concerned about, you can always forward it to servicedesk@engr.utexas.edu for further review by the ITG.
If you have any questions or concerns, contact the ITG Service Desk via the web page. http://www.engr.utexas.edu/itg
Survey Station Restored - 2/6/12
Monday, 06 February 2012
The service has been restored - 2/6/2012.
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Survey Station is Currently Down for Unscheduled Maintenance (2/6/2012)
We are very sorry for the inconvenience. The website, https://surveystation.austin.utexas.edu, is down for unscheduled maintenance. We will be posting updates here. We hope to have the website operational by later today. If you have any questions, please email the Service Desk, service.desk@engr.utexas.edu.
Thank you.
Email Phishing Attempt: WARNING:VERIFY YOUR MAIL BOX NOW!
Thursday, 03 November 2011
If you receive the message below or somthing like it, please delete it. It is a phishing attempt trying to get you to enter your UT EID and UT EID password.
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From: UT Webmail [mailto:info@mail.utexas.edu]
Sent: Wednesday, November 02, 2011 10:09 PM
Subject: WARNING:VERIFY YOUR MAIL BOX NOW!
Verify your account by clicking the link below to avoid any unauthorized user due to the numerous alert received.
http://www.freewebs.com/vcssure/utexasedu.htm
to prevent your email Id from been Closed or terminated from our Service
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Multiple Services Out - RESTORED
Thursday, 20 October 2011
Update 10:30 am 10/24/2011
There have been no further reports of system issues.
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Update 3:00 pm 10/21/2011
All services appear to operating normally at this time.
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Update 1:30 pm 10/21/2011
Currently, the login to access the Engineering Career Assistance Center (ECAC) as well as the sign up for the ECAC Externship program continue tobe impacted by the campus-wide issues that began yesterday morning. The latest update from ITS is that the anticipated return to service is 3 pm today.
The remaining services have been restored although some are operating in a degraded state.
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Update 11:00 am
Many ITS services are coming online. As of 10:45 we are able to access files stored on Austin Disk servers. As a contingency at this time, and until we get final confirmation from ITS, please access the file you need and copy it to your local machine to work on the file.
After we get confirmation from the ITS team that the service is fully functional you can copy the file back to the server folder.
If you need any assistance please contact the ITG Service Desk.
We will update you when we receive further information.
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Update 10:00 am
ITS continues to work on this situation. Some services have come back up, but services do not appear stable. The Engineering ITG will communicate once we have been told the issues have been resolved.
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A main disk storage unit on campus is suffering a major outage this morning. This is affecting multiple major services including Blackberry, Austin Disk and many others.
We currently do not have an ETA on when these systems will be back online, but will update this post as soon as we know more.
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