Information Technology Group

Upcoming modifications of the UT Austin “@mail” service (UMBS)

The following email is being circulated to the Engineering Dean's Staff and research units regarding upcoming email system changes.

Subject: Upcoming modifications of the UT Austin “@mail” service (UMBS)

Over the next 3 months, UT’s legacy email system, “University Mailbox Service” (UMBS) will be retired.  Don’t worry.  Your email addresses will not change.

You may receive emails or hear from colleagues about the UMBS retirement.  No action is needed for most of the department since almost everyone is using a different, better system called Austin Exchange Messaging Service (AEMS).  The AEMS system will not change.

A few people may need to take specific actions in coordination with your IT staff.  Please wait for contact from your IT staff before making any changes to your email.

As always, be very wary of fake emails (phishing) that want you to supply your username, password and other information. They are trying to hijack your email account to send their own spam.  Deleting these emails is the best option.  If you see one that you are especially concerned about, you can always forward it to for further review by the ITG.

If you have any questions or concerns, contact the ITG Service Desk via the web page.

ITG Service Desk


ECJ 1.226

301 Dean Keeton

Austin, Texas 78712

Hours: Mon-Fri 8 a.m.-noon; 1-5 p.m.

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