Information Technology Group
- Wednesday, Jan 19, 2011
Many of you have been upgraded to Windows 7 and Office 2010 recently and some have asked about tutorials.
Here are a few quick tutorials that cover the basics
Office 2010 -
Windows 7 -
Getting Around the Desktop - http://windows.microsoft.com/en-us/windows7/help/videos/getting-around-the-desktop
Personalizing your PC - http://windows.microsoft.com/en-us/windows7/help/videos/personalizing-your-pc
Finding your files - http://windows.microsoft.com/en-us/windows7/help/videos/finding-your-files
- Tuesday, Nov 16, 2010
Many of UT's central information systems will be moving to the new Data Center over winter break. During the week of 12/27, many of the services will be down for an extended period of time.
Email and mainframe systems should not go down, but web and file services will. More information on the specific outage times will be coming soon.
- Thursday, Oct 14, 2010
The Mathematica license server will be down from 9:30-10 pm on 10/14/2010.
The Labview license and distribution server will be down from 7-7:30 am on 10/15/2010.
During this time, connected licenses to Labview will switch to evaluation mode and offer the Labview Development and Application Builder modules. Also, new downloads of the products will be unavailable.
This downtime is to migrate these systems to a newer hardware environment. If you have any questions, please contact Joe Howe - firstname.lastname@example.org
- Monday, Oct 04, 2010
Update 10:40 am, with help from ITS networking, the issue affecting apps.engr.utexas.edu has been RESOLVED. All sites should be responding properly at this time.
Update 10:20 am, we are working on resolving some networking issues related to the server migration this weekend. We hope to have the issue resolved shortly.
Update 9:50 am, apps.engr.utexas.edu sites are still down. We will update when the issue is resolved.
At this time all sites on the apps.engr.utexas.edu server are currently down (this includes the login page for RAMSHORNlink Student Login) We are investigating the issue with the server and will update this post when the issue has been resolved.
ITG Service Desk
301 Dean Keeton
Austin, Texas 78712
Hours: Mon-Fri 8 a.m.-noon; 1-5 p.m.