Information Technology Group

New Service Request Form

To improve our services, we have launched a new ITG Service Request form.  To access it, just follow the link on the right hand side of http://www.engr.utexas.edu/itg

The form does require you to login with your UT EID first.

 

Web Downtime - 10-03-2010

<CSE IT Notice> Engineering web hosting downtime (2010.10.03)

 The Engineering web hosting environment will be migrated to offer an improved hardware environment on Sunday 10/3.  As a result of this migration process, the server will be unavailable beginning at 10 pm on 10/3.  All systems should be online by 6 am on 10/4.  This change should not affect web addresses or the way sites are published.

 The following web sites are affected and will display a maintenance page during this time:

  • www.che.utexas.edu
  • www.pge.utexas.edu
  • www.bme.utexas.edu
  • fsel.engr.utexas.edu
  • www.tame.org
  • lifelong.engr.utexas.edu

In addition, the following web applications will be unavailable:

  • Bulk Email through directory.engr.utexas.edu
  • Survey on the Spot (sos.engr.utexas.edu)
  • Any web application with a web address starting with apps.engr.utexas.edu

 

COMPLETED Studentorgs.engr.utexas.edu Unplanned Maintenance 9/15/2010

Maintenance has completed and all sites on studentorgs.utexas.edu should be up and running.


To address recent performance issues on the machine that hosts the studentorgs.engr.utexas.edu server, ITS will be conducting unplanned maintenance this afternoon (9/15/2010) starting at 5:30 pm. The anticipated downtime is expected to be 15 minutes.  During this time, pages that rely on ColdFusion and the webhost's web publishing capabilities will be unavailable. 

Studentorgs.engr.utexas.edu back online

The studentorgs.engr.utexas.edu server appears to be back online. Most of the sites on this server should be responding normally, but a few of the sites hosted on this server are still not functioning properly as a result of the issues we were experiencing earlier this week.  We are working to resolve those issues as soon as we can.

ITG Service Desk

service.desk@engr.utexas.edu

512-232-2486

ECJ 1.226

301 Dean Keeton

Austin, Texas 78712

Hours: Mon-Fri 8 a.m.-noon; 1-5 p.m.

Enabling Student Accounts

Students need to enable their EIDs to access Engineering labs and 4GB of data storage.

Enable your account